Cancellation & Refund Policy
This policy applies to all group trips. The booking amount (30% of the total trip cost) is a non-refundable reservation charge.
If you cancel
- 15 days or more before departure: full refund, excluding the reservation charge.
- 7 to 14 days before departure: 50% of the remaining amount (after the reservation charge) is refunded.
- Less than 7 days before departure: no refund.
If we cancel or reschedule a trip
- Too few bookings: you get a full refund of everything you paid, or you can move to another date.
- Weather, strikes or other reasons beyond our control: the booking amount is kept and the rest is refunded, or you can move to another date at no extra cost.
Refunds are made to the original payment method. For any cancellation, message us on WhatsApp or email us.